1. Shipping Methods
We offer the following shipping methods for all orders:
Standard Shipping: Estimated delivery within 5-10 business days. Available for all destinations.
Expedited Shipping: Estimated delivery within 2-5 business days. Additional charges may apply depending on your location.
Free Shipping: Orders over $30 qualify for free standard shipping worldwide.
Shipping costs and estimated delivery times are displayed at checkout before you complete your purchase.
2. Processing and Cancellation Time
Orders are typically processed and shipped within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Please note that once your order has been processed and a tracking number has been assigned, we are unable to cancel it.
You can cancel your order within 6 hours of placing it by contacting us at: support@vecases.com
3. Shipping Costs
Shipping costs are calculated based on your location and selected shipping method. The exact shipping cost will be displayed at checkout before you complete your payment. Orders above $30 qualify for free shipping automatically.
4. International Shipping
VeCases ships worldwide. For international orders, please note that customs duties, taxes, and any additional fees imposed by your country are the responsibility of the customer. We are not responsible for delays caused by customs clearance.
We reserve the right to update our shipping policy at any time. Changes will be reflected on this page. By placing an order, you confirm that you have read and agreed to the terms outlined above.
If you have any questions about shipping, please contact us at support@vecases.com.